ProjexPoint Consulting
ProjexPoint Consulting

Helping Your Business Focus and Achieve Success

Helping Your Business Focus and Achieve SuccessHelping Your Business Focus and Achieve SuccessHelping Your Business Focus and Achieve Success

Empowering SMBs with Expert Project Management and BCP/DR Solutions

Helping Your Business Focus and Achieve Success

Helping Your Business Focus and Achieve SuccessHelping Your Business Focus and Achieve SuccessHelping Your Business Focus and Achieve Success

Empowering SMBs with Expert Project Management and BCP/DR Solutions

About

 Comprehensive Solutions for Small and Medium-Sized Businesses


We provide a suite of services tailored for small and medium-sized businesses (SMBs), including project management, business continuity and disaster recovery planning. Our goal is to enhance efficiency, streamline processes, and drive successful project completion—all within budget.


Our Approach


By implementing best practices and utilizing tools specifically suited for SMBs, we help you effectively manage your projects and plans within budget and time constraints. Our comprehensive solutions ultimately foster growth and enhance your competitiveness in your market area.


Partner with us to elevate your business operations and achieve your objectives with confidence.

Services

Program/Project Management

Business Continuity Plan (BCP) / Disaster Recovery Plan (DRP)

Business Continuity Plan (BCP) / Disaster Recovery Plan (DRP)

Elevate Your Project Success with Expert Management

Achieving strategic goals and initiatives is crucial for any organization, but many companies face challenges in executing time-sensitive projects. These projects often require the coordination and collaboration of cross-functional teams, which can disrupt day-to-day operations if not managed effectively.


The Challenge

Many organizations struggle with insufficient staffing to handle the increased workload associated with project management. This can lead to delays, miscommunication, and ultimately, project failure.


Our Solution

We specialize in providing comprehensive project management services that allow you to focus on your core business activities. Our team will:


  • Manage Projects Efficiently: We take the lead on project management, ensuring that timelines and objectives are met without compromising your daily operations.
  • Coordinate Across Teams: Our expertise in collaboration enables us to work seamlessly with your existing teams, fostering communication and alignment.
  • Execute with Precision: We ensure that all initiatives are executed effectively, driving your strategic goals forward.


Let us help you navigate the complexities of project management, so you can achieve your objectives with confidence.

Business Continuity Plan (BCP) / Disaster Recovery Plan (DRP)

Business Continuity Plan (BCP) / Disaster Recovery Plan (DRP)

Business Continuity Plan (BCP) / Disaster Recovery Plan (DRP)

 Ensure Resilience with Tailored Business Continuity and Disaster Recovery Plans

In today's unpredictable environment, having a robust Business Continuity and Disaster Recovery (BC/DR) plan is essential for maintaining operational resilience during unexpected disruptions or crises.


Our Offering

We provide expert assistance in developing comprehensive BC/DR plans that are specifically tailored to your organization's unique needs. Our approach ensures that:


  • Operational Continuity: Your organization remains functional, minimizing downtime and maintaining essential services during crises.
  • Tailored Solutions: We work closely with you to understand your specific requirements, risks, and operational landscape, crafting a plan that fits seamlessly into your existing framework.
  • Proactive Preparedness: Our plans not only address immediate recovery needs but also focus on long-term resilience, helping you navigate future challenges effectively.


Partner with us to safeguard your organization against disruptions and ensure a swift recovery, allowing you to focus on what matters most—your business.

Key past projects

Website (Platform & Content)

Data Center Build-out / DR System Replication

Data Center Build-out / DR System Replication

Collaborated with the project team and a new website hosting vendor to transition the current website from an Ektron CMS to a SharePoint platform. This migration involved not only a complete redesign of the website’s look and feel but also a comprehensive content overhaul. Additionally, change management was implemented to support the Marketing team and general staff in adapting to the new platform and updating content regularly.

Data Center Build-out / DR System Replication

Data Center Build-out / DR System Replication

Data Center Build-out / DR System Replication

Collaborated with the project team to establish a new secondary data center for enhanced business continuity and geographic diversity. This initiative involved the installation of new equipment and circuits. Additionally, the team partnered with a vendor to implement a disaster recovery replication solution, ensuring system redundancy and minimizing data loss in the event of an emergency.

Transition from PBX to VoIP

Data Center Build-out / DR System Replication

Transition from PBX to VoIP

Collaborated with the project team to implement a new ShoreTel VoIP solution, replacing the existing PBX landline system. This transition involved migrating standard company phone numbers, 800 numbers, and fax lines. The change management aspect included training staff on the new VoIP softphone system (covering call center operations, transfers, voicemail, etc.), the use of headsets in place of physical phones, and the adoption of softfax for faxing instead of traditional machines. This new phone system not only improved operational efficiency but also positioned the company for greater business continuity and long-term sustainability.

Website (Platform)

Website (Platform)

Transition from PBX to VoIP

Collaborated with the project team to select a new SharePoint hosting platform that provided enhanced marketing and communication capabilities compared to the previous solution. The new platform featured an updated design (not a complete redesign), along with general content updates. The team also streamlined the site's navigation for improved usability and easier access to content. The change management process was minimal, focusing on training the marketing team and staff responsible for content updates.

VoIP with UC

Website (Platform)

VoIP with UC

Collaborated with the project team to select a cloud-based VoIP solution, replacing the previous on-premise system. The new solution, 8x8, was chosen for its enhanced call center capabilities and full unified communications features. The team managed the migration of all existing phone numbers and created new direct lines for all staff. Change management was supported through training sessions, lunch-and-learn events, instructional videos, and user guides. The training covered general phone operations (voicemail, transfers, etc.), call center processes, messaging, and virtual meetings. Additionally, the call attendant flows were completely redesigned to streamline customer support and improve the caller experience.

Contact

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